Regulation

Verisona is regulated by The Solicitors Regulation Authority . Verisona is committed to high quality legal advice and client care. If you are unhappy about any aspect of the service you have received or about the bill, please contact our Complaints Manager on 023 9226 5251 via email ajc@verisona.com or by post to our Waterlooville office.

We have a procedure in place which details how we handle complaints which is available to you. If you are not satisfied with our handling of your complaint you can ask the Legal Complaints Service or the Legal Ombudsman after 6 October 2010 at Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ or by Tel 0300 555 0333 or email enquiries@legalombudsman.org.uk to consider the complaint. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint.